KNTX_Remote-Install-Support-Case-Study-tabletx1_2023

Remote Install Support: A Kinettix Field Services Project Case Study

REMOTE INSTALL SUPPORT

Kinettix provided remote installation engineer support for onsite technicians installing 200 traffic counting cameras dispersed over 100 locations. The installation engineers were charged with verifying mounting locations, determining the functionality of cameras, and confirming proper configuration using cloud-based software. The scope increased to supporting 20-25 sites per day and completing over 800 camera installs in 5 weeks.

 

This case study outlines how Kinettix completed this project.

 

Download it to see: 

  • How Kinettix met client requirements and increased project scope
  • Detailed team resources and responsibilities
  • Project metrics and logistics